Achieve Your Top HR Priorities With These Value-Added Services

DECEMBER 3, 2024

Employers have ongoing benefits responsibilities and compliance requirements, which, if missed, can lead to costly penalties and fines. At the same time, organizations often look to their HR managers to assist with setting objectives and achieving business goals.

According to a survey conducted by research and advisory firm Gartner, the top five priorities for HR leaders across all major industries include:

1. Leader and manager development
2. Organizational culture
3. Strategic workforce planning
4. Change management
5. HR technology¹

However, many employers will struggle to meet those strategic goals when they are slowed down by the daily management and oversight of benefits and HR administration, as well as regulatory compliance.

Each month, employers report spending:

Source: Insurance Journal

USI Insurance Services offers a range of value-added solutions to help our employee benefits clients spend less time on these repetitive tasks so they can focus on the priorities that drive business growth.

Benefits Resource Center

HR and business managers are swamped with employee questions about open enrollment, benefit plans, and claims issues. The volume significantly increases when employers make changes to their benefits offerings. USI’s regional Benefits Resource Centers (BRCs) ease the burden by providing employees with a direct point of contact to answer benefits questions and help resolve claims issues with insurance carriers.² Staffed by USI benefits specialists, the BRC provides attention and advocacy to our clients’ health plan members, greatly improving employee satisfaction while significantly reducing HR’s involvement in repetitive administrative tasks.

Annual Service Calendar

Successful employee benefits management requires thoughtful planning and regular execution of numerous activities to meet regulatory requirements. Failing to meet deadlines and other requirements could result in significant penalties, and negatively impact employee satisfaction. USI’s service calendars help employers with strategic planning and timely communications, adhering to compliance requirements, and assisting with early renewal negotiations.

Client Cloud HR & Compliance Support

HR teams spend over half their time on tasks like developing employee policies and handbooks, searching for forms, developing job descriptions and determining salaries, conducting required trainings, and ensuring compliance with new and changing regulatory requirements. USI’s employee benefits clients have access to Client Cloud, providing resources and expert support so HR teams can focus more on strategic initiatives and problem-solving and spend significantly less time on these administrative tasks.³

MyBenefits2Go

USI’s mobile app, MyBenefits2Go, gives employees and their dependents a convenient, centralized place to access and organize their benefits information. This includes plan details and benefits summaries, insurance ID cards, open enrollment resources, and educational information, as well as access to their regional BRC and insurance carrier contacts. Contact your local USI benefits consultant for a demo of the mobile app.⁴